Logistics

+33 (0)1 3011 1220

Our call centre receives and processes your calls 24 hours a day, all year round, on a single number: +33 (0)1 3011 1220. This service can meet all your transport needs quickly and in according with your expectations.

24h/24

In order to provide optimal quality care, our call centre is open 24 hours a day, all year round. It is equipped with specialised computer tools and a secure 12-line switchboard with call-tracing capability.

The geolocation of all our vehicles is known in real time, enabling us to provide quick response and optimise organisation of transport.
Our fleet:

  • 6 specialised ambulances (inter-hospital transport accompanied by a nurse or doctor)
  • 6 licensed ambulances
  • 1 liaison vehicle

Our highly qualified personnel are at your disposal:

  • Doctors specialising in emergency and/or resuscitative medicine
  • State-certified anaesthetic nurses
  • State-certified paediatric nurses
  • State-certified general nurses
  • State-certified ambulance drivers

Our professional network enables us to provide, depending on the specific transport requested:

  • Cardiologists
  • Paediatricians
  • Midwives
  • Ambulances recent, in conformity with European standards (NF IN 1789)

    des ambulances récentes, conformes aux normes européennes (NF EN 1789)
  • Part of the fleet in front of head office MEDIC ASSISTANCE

  • Hardware of monitoring and reanimation in all our ambulances

  • Center reception and of processing of the calls

 

To update and maintain their levels of training, our ambulance drivers regularly follow specialised training courses with the Automobile Club de l’Ouest (Circuit des 24 Heures in Mans) in order to improve their driving skills in emergency situations.